Paramus, NJ – The Commerce and Industry Association of New Jersey (CIANJ) and COMMERCE Magazine welcomed business leaders this week to the 4th Annual Best Practices Conference saluting innovation in the workplace.
More than 150 executives participated in the conference which featured speeches from Don Sebastian, president of the New Jersey Innovation Institute; Peggy Boyce, president of Ladies of Laughter, Inc.; and Tim Hogan, president of Bayshore Hospital, which is part of the Hackensack Meridian healthcare system.
Best Practices Awards were given to company and business leaders selected by a blue-ribbon panel of judges assembled by CIANJ. The association represents more 900 corporate members and works to advance free market principles.
COMMERCE Magazine Editor Miles Epstein asked business executives to share thoughts on the winning strategies they use to distinguish their businesses in the marketplace. Their comments were compiled into the Best Practices Guide. This year’s edition contained advice from 100 chief-executive-officers, managing partners and business owners. The guide also featured comments from industry leaders who were showcased in earlier issues of COMMERCE Magazine. These industry leaders were also honored at the conference.
Among the winning entries was Decusoft CEO, Bob Laurenzo, who discussed his firm’s proprietary implementation method and white glove customer service. “We don’t just make software; we add measurable business value,” said Laurenzo. “For us, it’s about delivering a superior product and the exceptional people that come with it. Our VIP Accessibility policy yields outstanding success by ensuring that every customer-facing Decusoft employee is a phone call away, and intimately familiar with customers’ individual business requirements. To ensure a smooth continuum of care, the team who installs the software stays with the customer from start to finish – a customer-focused model that our clients have come to appreciate just as much as the software itself. The result? Customer retention rates that exceed 90%,” he added.
Judges included: Dennis Bone, director of the Feliciano Center for Entrepreneurship at Montclair State University, Debbie Hart, president of BioNJ, Lori Matheus, senior vice president at New Jersey Economic Development Authority, Dean Paranicas, president and CEO of the Healthcare Institute of New Jersey, our own Anthony Russo, president of CIANJ, Siamack Shojai, dean of the Cotsakos College of Business at William Paterson University and Rob Stramara, chief operating officer at the New Jersey Manufacturing Extension Program, Inc.
2017 Company Winners
2017 Company Winners
Atlantic Health System
Bank of America
Bayshore Family of Companies
Connell Foley LLP
Delta Dental of New Jersey
Garden State Wine Growers Association
Grassi & Co.
Holy Name Medical Center
Jersey Central Power & Light
MedWise Insurance Advocacy, MedWise Billing Inc.
New Jersey Innovation Institute
New Jersey Institute of Technology
Ramapo College of New Jersey
Smolin, Lupin & Co., P.A.
Saint Peter’s Healthcare System
Terrie O’Connor Realtors
The College of New Jersey
Trinitas Regional Medical Center
Valley Health System and The Valley Hospital
XSolutions Consulting Services, LLC
For additional information contact:
Executive Vice President of Communications and Programs
Direct: (201) 368-2100